Category Archives: Small Business

Jan’s Small Business Tips

Cash Flow Crisis? Fix Invoice Control

Do you hesitate to chase up your customers for payment, and then wait so long for your money that you have a cash flow crisis? Lots of small business owners think it’s not ‘their right’ to ask for their money back. They send their invoice and then just wait for payment.…

How To Avoid Cash Flow Risk With Customer Service

Good 'old-fashioned' customer service, in the right place and at the right time, can get...

Asking Customers for Payment? The 2 Best Ways to Feel Confident

Taking notes in ‘collections shorthand’ will help you build your knowledge about clients. The more...

Why The Words You Choose Can Increase Your Cash Flow

What you say, and how you say it, has a big impact on how your...

Clients Slow to Pay Invoices? Try This Winning Tip…

Here's an easy strategy for a simple friendly reminder. Use this 'winning tip' so you...

Making Collection Calls in a Small Business

The key is to get customers to pay their bills by the due date by...

12 Polite Ways to Ask for Payment

If too many invoices aren’t paid any business will eventually fail. Regardless if we call...

Outstanding Invoices? 4 Ways to Avoid Them

This 4-Step process features some of the simple strategies I used to get invoices paid...

How to Ask for Payment Nicely

Knowing how to ask customers nicely for payment is super-important because SMEs wait 55 days...

A Proven Collection Process for Small Business

Without a simple collection process, small business owners can struggle to get invoices paid. That...